Lapels Omaha - Woodlands Retail Plaza
Pickup & Delivery
Pickup & Delivery
Frequently Asked Questions
How do I schedule a pickup?
You can schedule a pickup by:
- Calling our store
- Signing up online
- Downloading our app
When you sign up online, you will need to create a profile, enter your card details, add your address, and choose your pickup and delivery date.
How does the pickup process work?
Select your pickup date and leave your items in a designated bag or area outside your front door. Our driver will collect them between 8:00 AM and 2:00 PM.
Do I need to be home during pickup or delivery?
No. As long as your items are accessible, you don't need to be present.
How are my clothes returned?
Your garments are professionally cleaned, pressed, and delivered neatly packaged to your front door.
What types of items can I send?
You can send dry cleaning, laundry, bedding, and other specialty items.
What other services do you offer?
We offer additional services including:
- Comforter cleaning
- Shoe repair and cleaning (place in a separate bag with instructions)
- Alterations (place in a separate bag with instructions)
- Wash, dry, and fold
What if I have special instructions?
You can add notes to your order or use the cleaning instructions section in your profile settings online or in the app. For example, if you need pants hemmed, put the item in a separate bag and include the instructions.
How do I pay for the service?
Payment is made using a credit card on file once your order is delivered.
What are your service areas?
Our services ares include:
- Omaha
- Gretna
- Elkhorn
- Surrounding Areas
Are my clothes cleaned locally?
Yes, your items are cleaned locally in Omaha and delivered right back to you.