Privacy Policy
Next Step Franchising
LLC, LLC , LLC ("Lapels", we", "us" or
"our") is committed to protecting your privacy. This privacy policy
("Policy") tells you about our online collection and use of data. We
feel it is important that you fully understand the terms and conditions under
which we use the information we gather from you through the use of our website
located at, or linked to, the URL www.mylaples.com or any other website owned or
controlled by us (collectively, "Site"). Please read this Policy
carefully to understand how we will use and protect your personal information.
We will not share your personal information with anyone except as described in
this Policy and our Terms and Conditions, including the Data Processing
Addendum.
PLEASE READ THESE TERMS OF USE
CAREFULLY BEFORE ACCESSING OR USING OUR SITE. YOUR USE OF OR ACCESS TO, OR
LICENSE OF INFORMATION, MATERIALS, PROGRAMMING, PRODUCTS, OR ANYTHING ELSE OF
USE OR VALUE ON THE SITE CONSTITUTES AGREEMENT TO ABIDE BY THE TERMS OF USE
THEN IN EFFECT. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE OR ACCESS
THE SITE. By using theSite, you understand and agree to the terms of this
Privacy. The Site may be accessed in the United States and abroad. For data
protection purposes, Next Step Franchising LLC is the controller and, unless
otherwise noted, is also the processor of data. Information collected may be
stored, processed, accessed, and used in jurisdictions whose privacy laws may
be different and less protective than those of your home jurisdiction. All
information is collected and processed in accord with this Privacy Policy and
the Terms and Conditions, including the Data Processing Addendum.
1. WHAT INFORMATION DOES
NEXT STEP FRANCHISEING COLLECT FROM OR ABOUT YOU?
When you visit the Site, certain kinds
of information, such as your IP address, browser type and language, and access
times, may be collected automatically as part of the Site's operation. We also
may collect navigational information, including information about the pages you
view, the links you click, and other actions taken in connection with the Site.
However, while LAPELS's website uses "cookies", they do not collect
or store any Personal Data.
We may combine your
visit and navigational information with personal information that you provide.
You may always choose not to provide personal information, but if you so
choose, certain products and services may not be available to you. Please see
our Terms and Conditions including the Data Processing Addendum located
at Terms-Conditions for
specific information about the Personally Identifiable Information or Personal
Data collected.
2. WHERE DO WE COLLECT
INFORMATION FROM YOU AND HOW DO WE USE IT?
Our primary goal in collecting
personal information is to provide our visitors with a superior customized
online experience. Among other things, we use customer contact information to
fill orders, contact prior purchasers to inform them of their order status, to
send promotional emails, to operate and improve our Site, to provide customer
service, to perform research and analysis aimed at improving our products,
services and technologies, and to display content that is customized to your
interests and preferences.
We also use your personal information
to communicate with you. We may send transaction-related communications such as
welcome letters, billing reminders, and purchase confirmations. We may also
send you surveys or marketing communications to inform you of new products or
services or other information that may be of interest, if you opt-in to such
communications. If you do not wish to receive marketing communications, you may
follow the "unsubscribe" instructions included within each email communication.
Please keep in mind that, if you choose not to receive marketing
communications, you will continue to receive transactional or account
communications (e.g., confirmation emails and account balance statements).
In addition, we may perform
statistical analyses of aggregate customer behavior. This allows us to measure
relative customer interest in the various areas of each of our Site for product
development purposes and to improve the design of our Site. Any information we
collect is used for our own internal purposes to improve the content and
navigation of our Site, to enhance users' experiences when visiting our Site,
to customize the content and/or layout of our pages, and to provide the
services required by an individual user. We may also use information to notify
consumers about updates to our Site, to complete user initiated transactions,
to trace false orders and to contact consumers directly, or through our
third-party service partners, for marketing purposes.
Personal information collected by Next
Step Franchising may be stored and processed in the United States or any other
country in which Lapels or its affiliates, subsidiaries or agents maintain
facilities, and by using our Site or services, you consent to any such transfer
of information outside of your country.
Next Step Franchising abides by the safe harbor framework as set forth
by the U.S. Department of Commerce regarding the collection, use, and retention
of data from the European Union and the General Data Protection Regulation from
the European Union. If you would like to exercise any of your data protection
rights (including the right to have your personal information deleted), please
contact us at the address listed below.
3. WITH WHOM DO WE SHARE
YOUR INFORMATION?
Except as otherwise stated in this
Policy, we do not sell, trade or rent your Personally Identifiable Information
or Personal Data collected on our Site to others.
We may share your personal information
to third-party service providers who perform services on our behalf. For
example, we may hire other companies to handle the processing of payments, to
provide data storage, to host websites, to fulfill orders and shipments, to
assist in direct marketing, to conduct audits, etc, as defined in our Terms and
Conditions, including the Data Processing Addendum. Those companies will be
permitted to obtain only the personal information they need to provide the
service. They are required to maintain the confidentiality of the information
and are prohibited from using it for any other purpose.
Information about our customers,
including personal information, may be disclosed as part of any merger,
acquisition, or sale of the company and/or its assets, as well as in the
unlikely event of insolvency, bankruptcy, or receivership, in which personal
information would be transferred as one of the business assets of the company.
We will notify you of such an occurrence as described in the "Policy
Changes" section below.
We reserve the right to disclose your
personal information if required to do so by law to the appropriate
governmental authorities, or in the good-faith belief that such action is
reasonably necessary to comply with legal process, respond to claims, or protect
the rights, property or safety of our company, employees, customers, or the
public. We will disclose your personal information upon receipt of a court
order or subpoena or to cooperate with a law enforcement investigation. We
fully cooperate with law enforcement agencies in identifying those who use our
services for illegal activities. We reserve the right to report to law
enforcement agencies any activities that we in good faith believe to be
unlawful.
4. HOW CAN YOU UPDATE OR
CORRECT YOUR PERSONALLY IDENTIFIABLE INFORMATION?
If you would like to review or revise
information that you previously provided to us, you may access your information
by contacting us at the address listed below. A customer service representative can also
assist you in making any changes, as well as in exercising your right to have
your personal information corrected or deleted. If you need additional
assistance, please contact us by calling us at (248) 246-7868 or emailing us
at helpdesk@cleanfranchisebrands.com. You can expect a response from us
within approximately ten (10) calendar days. Please be advised that you cannot
change your username without re-registering. Please note, that because we keep
track of past purchases for archival and statistical purposes, you cannot
delete information associated with past purchases. Note that we may retain
changed or deleted information for archival or other purposes.
5. WHAT SECURITY
PRECAUTIONS ARE IN PLACE TO PROTECT AGAINST THE LOSS, MISUSE OR ALTERATION OF
YOUR INFORMATION?
The security of your personal
information is of utmost important to us. You should be aware that there is
always some risk involved in transmitting information over the Internet. We
follow generally accepted industry standards to help protect your personal
information. We employ reasonable security measures to protect the security of
the information you submit to us. For instance, when you enter sensitive
information (such as a credit card number) on our registration or order forms,
we encrypt that information using secure socket layer (SSL) technology. Our
secure servers protect this information using password protection and advanced
encryption, and we may use firewall technology for additional protection. No
method of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, while we strive to protect your personal
information, we cannot guarantee its absolute security. Please see our Terms
and Conditions, including the Data Processing Addendum for additional security
and processing information.
If a password is used to protect your
account and personal information, it is your responsibility to keep your
password confidential.
6. FORUMS & OTHER INTERACTIVE
SERVICES.
Our Site may include discussion
forums, or other interactive areas or services, including: blogs, chat rooms,
bulletin boards, message boards, online hosting or storage services, or other
areas or services in which you or third parties create, post, or store any
content, messages, comments, materials or other items on the Site
(collectively, "Interactive Areas"). If you use an Interactive Area,
you should be aware that these areas are open to the public and any personal
information you voluntarily post or provide at registration may be viewed,
collected and/or used by others. We are not responsible for the personal
information you submit in connection with the Interactive Areas, nor are we
responsible for how others might use that information, including sending you
unsolicited messages. Submissions to the Lapels Interactive Areas do not
represent the views of Lapels or any individual associated with Lapels, and we
do not control this content. In no event shall you represent or suggest,
directly or indirectly, Lapels', endorsement of user submissions in the
Interactive Areas. Next Step Franchising does not vouch for the accuracy or
credibility of any content submitted by users in the Interactive Areas, and
does not take any responsibility or assume any liability for any actions you
may take as a result of reading user-published content in the Interactive
Areas. Through your use of the Interactive Areas, you may be exposed to content
that you may find offensive, objectionable, harmful, inaccurate or deceptive.
There may also be risks of dealing with underage persons, people acting under
false pretense, international trade issues and foreign nationals. By using the
Interactive Areas, you assume all associated risks.
Interactive Area
postings may be retained indefinitely. If at any time you would like to remove
a posting, please email us at helpdesk@cleanfranchisebrands.com Keep in mind that removal of a
posting from an Interactive Area does not mean that the posting will be deleted
from our systems.
Our Site, including without limitation
the Interactive Areas, may permit the submission of text, software, scripts,
graphics, photos, sounds, music, videos, audiovisual combinations, interactive
features and other content, information and material. By submitting your
material(s), for good and valuable consideration, the sufficiency and receipt
of which you hereby acknowledge, you hereby grant to Next Step Franchising a non-exclusive, perpetual, worldwide license
to edit, telecast, rerun, reproduce, use, create derivative works from,
syndicate, license, print, sublicense, distribute and otherwise exhibit the
material(s) you submit, or any portion thereof in any manner and in any medium
or forum, whether now known or hereafter devised, without payment to you or any
third party.
Your submissions on the Site are
deemed non-confidential and Next Step Franchising has no obligation to maintain
the confidentiality of any information, in whatever form, contained in any
submission.
You represent and warrant to Next Step
Franchising that you have the full legal right, power and authority to grant to
Next Step Franchising the license provided for herein, that you own or control
the complete exhibition and other rights to the material(s) you submit to the
Site for the purposes contemplated in this license and that neither the
material(s) nor the exercise of the rights granted herein shall infringe upon
or violate the right of privacy or right of publicity of, or constitute a libel
or slander against, or violate any common law or any other right of, any person
or entity.
Users are solely responsible for
anything contained in their submissions, message board(s) and/or chat sessions to
the Site. Next Step Franchising does not verify, endorse or otherwise vouch for
the contents of any such submission, message board or chat room. Users may be
held legally liable for the contents of their submissions, message board(s) and
chat sessions, and may be held legally liable if their submissions, message
board(s) or chat sessions include, for example, material protected by
copyright, trademark, patent or trade secret law or other proprietary right
without permission of the author or owner, or defamatory comments.
7. COOKIES/CLEAR GIFS.
Cookies: Like many other commercial
sites, our Site utilizes standard technologies called "cookies." A
cookie is a small data text file, which a website stores on your computer's
hard drive (if your web browser permits) that can later be retrieved to
identify you to us. However, the cookies used by Lapels' website do not store
or collect any Personal Data. They are cookies which serve a functional role
only. You can disable cookies on this website by disabling cookies in your web
browser.
Clear GIFs: At times, we work with
third-party service partners that employ clear GIFs (also known as pixel tags,
single pixel GIFs, web beacons or action tags) for our benefit to help us
measure advertising effectiveness. Clear GIFs help us better manage content on
our Site by informing us of what content is effective. Clear GIFs are tiny
graphics with a unique identifier, similar in function to cookies, and are used
to track the online movements of our users. The main difference between the two
is that clear GIFs are invisible on the page and are much smaller, about the
size of the period at the end of this sentence. Clear GIFs are not tied to your
Personally Identifiable Information and do not collect Personal Data.
Clear GIFs can "work with"
existing cookies on a computer if they are both from the same website or
advertising company. That means, for example, that if a person visited
"www.companyX.com", which uses an advertising company's clear GIF,
the website would match the clear GIFs identifier and the advertising company's
cookie ID number, to show the past online behavior for that computer. This
collected information can be shared with the advertising company. We do, at
times, provide such information to our third-party advertising service
partners, but that information can only be used by our partner for our benefit.
It is possible that the sub-processors
and third-party service partners identified in the Data Processing Addendum use
cookies and/or clear GIFs to provide services. You should visit their website
to review their specific Terms and Conditions for information regarding any
cookies or Clear GIFS used by them.
8. CHILDREN, PARENTAL
CONSENT AND PRIVACY.
The Children's Online Privacy
Protection Act took effect on April 21, 2000, and imposes certain requirements
on our Site directed toward children under 13 that collect information on those
children, or on our Site that know they are collecting Personally Identifiable
Information from children under the age of 13. It is Next Step Franchising's policy
not to collect Personally Identifiable Information from any person under
13,asindividuals under that age are not permitted to use the Site or services
on the Site, and we request that those under the age of 13 do not submit any
personal information to us via the Site. As one measure to ensure that we do
not gather Personally Identifiable Information from children, we require that
all individuals provide a valid credit card number before completing a purchase
order. If we learn that we have inadvertently gathered Personally Identifiable
Information from a child under 13, then we shall attempt to notify such child's
parent or guardian and to erase such information from our records, unless the
child's parent or guardian consents to our maintaining such information.
9. YOU SHOULD CAREFULLY
REVIEW PRIVACY POLICIES OF ANY THIRD-PARTY SITE ACCESSIBLE FROM ANY OF OUR
SITES AND ANY CO-BRANDED SITES NOT COVERED BY THIS POLICY.
We may link to websites, including
those of our subsidiaries and third-party content providers that have different
privacy policies and practices from those disclosed here. We assume no
responsibility for the policies or practices of such linked sites, and
encourage you to become acquainted with them prior to use. These other sites
may send their own cookies or clear GIFs to users, collect data, or solicit
Personally Identifiable Information. Additionally, other companies which place
advertising on our Site may collect information about you when you view or
click on their advertising through the use of cookies or clear GIFs. We cannot
control this collection of information. You should contact these advertisers
directly if you have any questions about their use of the information that they
collect.
10. TRANSFER OF DATA
The Internet is a global environment.
Using the Internet to collect and process personal data necessarily involves
the transmission of data on an international basis. When you provide Next Step
Franchising with Personally Identifiable
Information through the Site, the information will be stored on servers located
in the United States and possibly other countries. Therefore, by accessing and
using the Site and communicating electronically with us, you acknowledge and
agree that your Personally Identifiable Information may be used, stored and
processed in the United States. Please see our Terms and Conditions, including
the Data Processing Addendum for information about how information is used,
stored and processed.
11. POLICY CHANGES.
This Policy was last changed on June
22, 2018. We reserve the right to change the terms of this Policy at any time
to reflect any changes to our privacy practices in accordance with changes in
legislation, best practice, or website enhancements. If we make changes to any
terms or conditions of the Policy, the changes will be posted on this portion
of the Site so that you will always know what information we gather, how we
might use that information, to whom we will disclose it and what choices you
have. Any change, modification, addition, or removal of portions of this Policy
will be announced on our Site. Please be sure to check this page before
proceeding to use our Site.
Questions regarding this Policy should
be directed to Jessica McGrath directly at the following address:
Jack Brand
Corporate Paralegal
711 5th st. S
Naples, FL 34102