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Lapels Dry Cleaning of Hingham’s Ben Marshall receives 2015 Tailwind Operator of the Year award

Lapels Dry Cleaning of Hingham’s Ben Marshall receives 2015 Tailwind Operator of the Year award


December 31, 2014

Tailwind Systems, the premier dry cleaning and laundry management system, recently awarded Ben Marshall, owner of Lapels Dry Cleaning of Hingham, with the Tailwind Systems Manager of the Year Award. Marshall received this honor in a ceremony at Lapels 184 Lincoln Street, Hingham location.

Said Tailwind Systems Owner Don DesRosiers, “Smart people are not the ones that know everything; they are the ones that have a thirst for knowledge.  A smart person is a sponge, and in Ben’s case, with no experience in this business, he never once pretended that he knew everything.  Instead, he has proved to be one of my best students.”

Tailwind is a tagging, assembly, work-flow management and labor saving system that saves dry cleaning plant owners tens of thousands annually. Tailwind Systems products include Tailwind Shirt System, the Tailwind System for Drycleaning, Firestorm for Restoration Drycleaning, the Tailwind System for Automated Assembly and Tailwind for Hotel Valet. Lapels Dry Cleaning employs Tailwind Systems in all their franchise locations across the country.

“One of the many things that drew me to purchase a Lapels Dry Cleaning franchise was the systems in place that are tailor-made for people from any walk of life to be successful. Key among those was the Tailwind System,” said Marshall, who also owns Lapels Dry Cleaning of Hanover. “Being recognized by an industry expert like Don after being completely new to the dry cleaning business just a few years ago is more than I could have imagined when I was starting out. It’s really quite an honor.”

In addition to Tailwind Systems, Lapels employs a number of systems to create an eco-friendly dry cleaning experience. Most recently, Lapels signed a partnership agreement with GreenEarth®, the dry cleaning industry’s only non-toxic cleaning alternative for its newer locations.  Using these kinds of solutions and the latest technology in equipment, Lapels is one of the few dry cleaners able to boast that there is no hazardous waste in their process. Their environmentally-friendly cleaning process has no odor and is gentler on clothes, thus lengthening the life of clothes.

Lapels Dry Cleaning also sets itself apart with its customer service. Lapels customers are greeted to a warm and inviting reception area, with friendly customer service representatives, and alteration services.

Lapels offers it’s customers Automatic Rewards earning them credit towards free dry cleaning for every dollar they spend, Loyalty Programs, a VIP Program which eliminates the need to wait in line, the use of a 24 Hour Drop Off Service and FREE Home Delivery to all its customers. Same day service is also available with pick-up after 5 pm.

“Congratulations to Ben and the team at Lapels Dry Cleaning of Hingham,” said Kevin Dubois, CEO of Lapels Dry Cleaning. “The Tailwinds Systems are the best of the best dry cleaning systems out there and being recognized by Don really is quite an accomplishment.”

For complete information on Lapels Dry Cleaning, please visit www.mylapels.com.

Lapels Dry Cleaning – Environmentally Friendly Cleaners
Each Lapels Dry Cleaning store offers a full slate of services, including: same-day dry cleaning; shirt service; tailoring; shoe repair; wedding gown preservation; suede and leather processing; box storage and fur storage. Lapels Dry Cleaning has stores in Arizona (Gilbert, Chandler), California (Poway), Colorado (Littleton), Connecticut (Cromwell), Louisiana (Monroe, West Monroe, Delhi, Rayville, Winnsboro), Massachusetts (Abington, Allston, Bedford, Boston, Brighton, Cambridge, Cohasset, Dedham, Easton, Framingham, Franklin, Hanover, Hingham, Marshfield, Natick, Needham, Newtonville, Norton, Quincy, Walpole, Westford, Westwood and Wilmington), Mississippi (New Albany), Missouri (Wildwood), New Jersey (Brick, Freehold and Verona), Ohio (Liberty Township), Oklahoma (Oklahoma City), Pennsylvania (Bloomsburg), Rhode Island (Lincoln); South Carolina (Myrtle Beach, Pawleys Island, Surfside Beach); Texas (Austin, Bee Cave, Brownsville, Cedar Park). Additional locations are coming soon to Jacksonville, FL, Fleming Island, Tampa and Orange Park, FL, Boston Seaport, MA, Scottsdale, AZ, Yuma, AZ, Oxford, MS and Fulton, MS.

Lapels Dry Cleaning has been ranked in Entrepreneur’s 26th Annual “Franchise 500” as well as Entrepreneur’s “Top 50 New Franchises,” identifying Lapels Dry Cleaning as one of today’s top franchise opportunities. Entrepreneur’s “Franchise 500” is the best and most comprehensive rating of franchises in the world and is based on objective, quantifiable measures of a franchise operation.

Lapels Dry Cleaning corporate offices are located at 962 Washington Street, Hanover, MA 02339.

To learn more about franchise opportunities with Lapels Dry Cleaning, call toll free (866) 695-2735 or email [email protected]. Additional information and up-to-date company news can also be found on the company’s Web site, www.lapelsdrycleaning.com.