Lapels Dry Cleaning, an innovative, environmentally friendly dry cleaning company headquartered in Hanover, Massachusetts, recently announced that it will open a dry cleaning plant on April 27 at 855 Gold Hill Road, Suite 106, Fort Mill, SC.
Later in the spring, Lapels will open a satellite store at 4815 Berewick Town Center Drive, Suite H in Charlotte, North Carolina. The plant and satellite store represents the first Lapels Dry Cleaning locations in the greater Charlotte area. There are more than 80 Lapels Dry Cleaning locations nationwide.
“The York County area is vastly underserved, so opening Lapels Dry Cleaning serves one need,” said Todd Huston, owner of the upcoming Lapels Dry Cleaning of Fort Mill and Lapels Dry Cleaning of Charlotte. “Yet it’s how we clean clothes, our passion for customer service and the end result that residents of Fort Mill and the greater Charlotte area are going to love.”
Lapels has pioneered its eco-friendly dry-cleaning experience over the past 18 years. Lapels has a partnership agreement with GreenEarth®, the dry cleaning industry’s only non-toxic cleaning alternative for its newer locations. Using these kinds of solutions and the latest technology in equipment, Lapels is one of the few dry cleaners able to boast that there is no hazardous waste in their process. Their environmentally-friendly cleaning process has no odor and is gentler on clothes, thus lengthening the life of clothes.
“I have a degree in fashion design and had a long and successful management career in retail, specifically in apparel design, development and sourcing. The Lapels cleaning processes clean and extend the life of clothing like nothing else and do it in a truly environmentally friendly way,” said Huston.
Huston spent nearly three decades in the fashion retail industry in nearly all facets of the business—sales, marketing, merchandising, operations. Looking for a new challenge, Huston began researching franchise opportunities where he could best utilize his sales, marketing and organizational skills. He settled on Lapels Dry Cleaning for its superior business concept and product, in addition to the need for more and better dry cleaners in the greater Charlotte area.
“Lapels Dry Cleaning has also set itself apart with its customer service,” said Huston. “And that’s another area where we are focused on delighting our customers.”
Lapels customers are greeted to a warm and inviting reception area, with friendly customer service representatives, and alteration services. Lapels offers its customers Automatic Rewards earning them credit towards free dry cleaning for every dollar they spend, Loyalty Programs, a VIP Program which eliminates the need to wait in line, the use of a 24 Hour Drop Off Service and FREE Home Delivery to all its customers. Same day service is also available with pick-up after 5 pm. Lapels also offers a “car hop” service where customers can drop off and pick up their clothing without ever leaving their cars.
Married, Huston resides in Lake Wylie with his wife of 25 years Christine and their daughters Grace and Bella.
“Lapels Dry Cleaning has more than 80 locations nationwide and we’re delighted to be entering the Charlotte market,” said Kevin Dubois, CEO of Lapels Dry Cleaning. “We care about the communities where we have our stores. That starts with going the extra mile to be sensitive to the environment. Yet it also has to do with being active participants in the local community and business community. We look forward to Todd and Christine accomplishing great things in their market.”
For complete information on Lapels Dry Cleaning franchise opportunity, call (866) 695-2735 or email [email protected]. Additional information and up-to-date company news can also be found on the company’s Web site, www.lapelsdrycleaning.com.